Returns & Refunds Policy

1. Return Conditions

To be eligible for a return, your item must be:

• Return request raised with our support team along with Order ID
• Unused, unopened, and in the same condition that you received it
• In its original packaging with all seals intact
• Accompanied by the original receipt or proof of purchase

2. Non-Returnable Items

Certain items cannot be returned for hygiene and safety reasons:

• Products with broken safety seals
• Items purchased during clearance or flash sales
• Personal care items that have been opened

3. Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to your original payment method.

4. Support

For any return requests, please email us at care@herbonnaturals.com with your Order ID.